Protect Against
Social Engineering

Be aware of any form of
unsolicited contact, and don't be
coerced by fear, hope, or urgency.

Don't give personal information
or make a payment to anyone
who calls you.

Be careful of what you post
about your family information,
locations, travel plans, etc. on
social media and neighborhood
message boards.

Don't trust an unusual sense
of urgency. Tactics such as:
"Account Locked," "Package Was
Undeliverable," or "Security Alert,
Fraudulent Activity" should be a
tip-off.

Protect Against
Phishing E-mails

Double-check the e-mail address
来验证消息是否来自合法的发送方. Think about
whether this is an e-mail they
would typicall send you.

Check to see if the grammar and
language fit the supposed sender.

Do not click on any link unless
you are certain it is legimate.
Hyperlinks can be "spoofed".
Hover your mouse over a
超链接，看看链接到底带你去了哪里.

Never open an attachment from
an unknown source.

Protect Against Vishing

Never give your personal
information to unsolicited
callers no matter how much
they insist.

When in doubt, call them back
at the phone number on your
account statement – not at a
number provided by the caller.

Be aware that computerized
voices leaving messages
regarding legal action against
you are never real.

Do not let callers take control
of your computer to "fix" a
problem.

Don't trust your caller ID – it
can be spoofed.